1. Business and privacy officer
ARINCS is a business based in Montréal, Québec, Canada.
Privacy Officer
Omer Arinc, ARINCS Management
confidentialite@arincs.ca
+1 (438) 345 96-92
Questions, access or correction requests, privacy complaints, or inquiries concerning ARINCS privacy practices may be directed to the Privacy Officer.
2. Information collected
ARINCS may collect contact details, client type, language pair, requested service, document type or context, requested date, message content, an optionally attached file, and information needed to assess or perform an assignment. Technical data required for operation and security may also be generated.
3. Collection methods
Information is collected when you complete a form, attach a document, contact ARINCS, request a quote, use another transmission method agreed with ARINCS, or enter into an assignment. At launch, ARINCS does not use advertising cookies or non-essential behavioural analytics.
4. Purposes
Information is used to respond to requests, assess feasibility and volume, prepare a quote, perform and deliver the assignment, communicate with the client, invoice, comply with professional, tax, and legal obligations, prevent fraud, and secure the services.
5. Consent and limitation of information collection
The collection of personal information is limited to what is necessary for the stated purposes. Where consent is required, it is requested at collection and may be withdrawn, subject to legal or contractual obligations and resulting consequences.
6. Technical service providers
Netlify provides website hosting as well as the processing and temporary storage of information submitted through online forms, including any uploaded file. ARINCS may also use providers for email, secure file transmission, invoicing, payment or other services required for its operations. These providers may process information only to provide the agreed services or comply with their legal obligations.
7. Processing outside Québec
Netlify and certain other technical providers may process, transmit or store personal information outside Québec or Canada. The information may then be subject to the laws of the relevant jurisdiction. ARINCS assesses the risks associated with such processing, limits the information collected, controls access and applies appropriate retention and deletion periods. Another transmission method may be agreed with ARINCS before sending large or particularly sensitive documents.
8. Documents submitted
Uploading through the form is optional. Submit only the pages and information needed for assessment. For a passport, judgment, medical record, bank statement, or another particularly sensitive document, request instructions for an alternative transmission method before sending. The client must ensure that they are authorized to disclose the information.
9. Retention and destruction
Information is retained only as long as necessary for the stated purposes and applicable legal, tax, contractual, or professional obligations. It is then securely destroyed or anonymized where permitted.
Quote requests and online forms
Quote requests that do not result in an engagement, together with any attached files, are retained for a maximum of 90 days, unless they are no longer required before that period expires.
When a request results in an engagement, the necessary information and documents are transferred to the applicable professional file. The copy retained in the form system is then deleted as soon as reasonably possible and normally no later than 30 days after the transfer.
Any information or document submitted in error and not required for the request is deleted as soon as reasonably possible.
10. Security measures
ARINCS applies reasonable measures appropriate to the sensitivity of the information, including access controls, multi-factor authentication where available, HTTPS transmission, password management, and secure destruction. No system can eliminate all risk.
11. Rights
Subject to applicable law, you may request access, correction, withdrawal of consent, or information about use and retention. Requests may be sent to info@arincs.ca. You may also contact the Commission d’accès à l’information du Québec.
12. Privacy incidents
ARINCS maintains a privacy-incident process. Where an incident presents a risk of serious injury, affected individuals and the Commission d’accès à l’information are notified as required by law.
13. External links and changes
The site may link to third parties, including OTTIAQ. Their practices are governed by their own policies. Material changes to this policy will be posted on this page with an updated date.
Contact
The French version is the reference version.